Why use this trigger?
When visitors stop interacting with your site, it often signals hesitation or decision fatigue. An inactivity trigger lets you re-engage them at the right moment—before they lose focus or leave the page. It’s ideal for delivering gentle reminders, highlighting value, or offering the final push to continue the journey.
Where it works best?
Use this trigger on pages where users tend to pause, compare options, or need reassurance. Typical examples include:
Product detail pages — show size guides, reviews, or low-stock info when the user stops scrolling.
Cart and checkout — remind them about items they’ve added or offer support before they abandon the process.
Subscription or lead-gen forms — nudge inactive users with a simple help prompt or a motivation message.
Blog posts or content pages — display suggested articles or encourage sign-ups when attention drops.
Price lists or feature comparison pages — offer guidance, chat assistance, or FAQs when users seem stuck.
What does it solve?
This trigger helps you reduce silent exits and boost engagement by reacting exactly to the user’s behavioral pattern—not interrupting active browsing, but stepping in at the moment of hesitation.
Best practice tip:
Start with 8–15 seconds of inactivity. It’s long enough not to feel intrusive, but short enough to keep the visitor engaged before they drift away.